Remote Support

In most cases, our IT specialist team are able to deal with computer problems remotely without 'physically' changing any hardware on your PC. Resolving computer issues such as viruses, malware, and even hard drive failure from a remote location by our IT Specialists minimises computer repair time and allows you to get back to your day to day tasks sooner. For those with limited computer knowledge, you can comfortably watch one of our IT specialists fix the computer problems on your PC from the comfort of your office chair. While doing that, you may want to think about the joys of modern technology that allowed you to accomplish this amazing feat.

Cost Effective

As our IT agents never have to actually travel to your house, you can often save a significant amount of money by using remote support service to solve your computer problems. When contacting us regarding your computer issue, ensure to request for remote support (if possible).


Before you start to think that your computer cannot remotely connect to another PC, consider the following. Many copies of Windows feature remote desktop software, and it can also be installed onto almost any PC. In fact, our remote IT technicians can even reboot your PC and automatically reconnect in order to finish their work.

Benefits to Business

Of course, the benefits of remote PC repair are not strictly limited to individuals at home. They can also be experienced by small business owner and corporations. The benefits of outsourcing an entire IT department can be immense: more time and money for you, and better safety and functionality for your employees and customers. And, best of all, our IT consultant repairing your PC never has to physically set foot inside your office.

About Company

IT Solutions & Support Company covering Staffordshire, Midlands and Surrounding Counties. Looking for quality IT support that will help your business or organisation operate at full efficiency? Talk to us at Sidris Group Ltd


We are strong enough to be completely honest with ourselves, our clients and suppliers. We tell our clients when their preferred solution isn't the most appropriate. We'll be honest with our clients when our goods or services have been the cause of an issue. We will use this honesty to build relationships based on trust with clients, suppliers and staff.

Areas We Cover

We service all of Staffordshire, Midlands & Shropshire.

Get in Touch

  • Phone:
    01543 226446
  • Email:
    Contact Form Please
  • Address:
    179 Sneyd Lane
    West Midlands
    WV11 2EA